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Not-for-Profit, Clientside Opportunity | Research and Insight Manager | Central London | £32k-£34k


Our client is an international not-for-profit, determined to make safe water, decent toilets and good hygiene normal for everyone, everywhere within a generation. It’s about more than installing taps, toilets, boreholes and wells. To make lasting change happen on a massive scale, they pool knowledge and resources, link policy makers with people on the ground, change attitudes and behaviours, rally support from people and organisations around the world and convince governments to change laws.


This role sits within the Philanthropy and Trusts Team, one of four teams within Strategic Partnerships. The Philanthropy and Trusts Team aims to raise c. £6.5 m per year from philanthropists, trusts and foundations. The audience is individual philanthropists (gifts between £10k and £500k per annum), and predominantly family trusts and foundations (grants between £10k and 1m + per annum).


This role plays a vital role in the success of the team. Your insight will inform and influence management decisions on new donor prospects and other identified individuals, trusts and foundations. You’ll be leading and strategically managing the research and insight programme. You will be responsible for prospect identification and management on behalf of this busy and dynamic team. You will manage all pipeline related activities and play a key role in ensuring that the customer relationship management (CRM) system (Effra, Microsoft Dynamics) delivers insight to drive forward effective donor approaches.  You will lead pioneering network mapping of opportunities across the organisation and work proactively to enhance our portfolio. You will have a critical mind that analyses and assesses information to input in to the strategic direction of the team.


  • Ability to identify opportunities and provide thorough research that informs decision making by analysing risk and understanding strategic advantage.
  • Experience of carrying out prospect research, ideally in major gifts and trusts.
  • Experience of using a fundraising or customer relationship management database
  • Experience of developing and implementing a successful prospect research programme.
  • Excellent written and verbal communication skills.
  • Confidence in dealing with people and ability to influence at all levels.
  • Experience of leading, managing and motivating others and driving change.
  • Strong administrative skills and computer literacy.
  • Good numeracy; ability to use spreadsheets and work with analytical data systems and tools
  • Outstanding attention to detail.
  • Methodical, thorough and organised approach, with ability to work under own initiative to meet deadlines.
  • Commitment to personal learning, development and improvement in pursuit of own objectives and those of the team and organisation.


  • Experience of delivering research and insight for sources beyond the UK.
  • Experience of using Microsoft Dynamics.
  • Experience of working in a large, complex organisation.

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