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Qualitative Researcher for Consumer Insight Manager | Clientside FINTECH | London | FN897488

My FTSE 250 FINTECH client has offices in 14 countries and over 1000 staff, this company is a global leader in online trading. Through their range of award-winning platforms and apps, they provide fast and flexible access to 1000’s of financial markets – including indices, shares, forex and commodities.

Job Purpose:
To provide valuable insight on our clients, market dynamics, competitors and product suite through managing research projects and partnering with a broad range of stakeholders within the business. Work with office heads and functional owners to turn insights in to action and longer term strategies

Role Responsibilities:
-Involvement and management of a wide variety of research projects ran either internally or through third party agencies, including:
-Interviews and focus groups with clients and other traders
-Quantitative surveys, including questionnaire design, programming, data analysis and reporting
-Country and product specific market studies
-UI & UX research on Company products and services
-Analysis of competitors and external market trends
-Present detailed findings to management, summarising key points with recommendations for business action
-Partner with office heads to understand local market dynamics and how group strategy translates at the local level
-Build a network across the business to understand group priorities, performance and trends
-Support the business through a period of change

Skills and Experience required:
-Proven track record of running market research projects on either the agency or client side
-Experience of running QUALITATIVE research projects, depth interviews and / or focus groups
-An understanding of quantitative techniques and previous experience of quantitative studies and data analysis, although this is predominately a qualitative role.
-External agency and supplier management, ensuring deliverables are in line with business expectations
-Ability to independently research a market, sector, or business specialism
-Present detailed research findings and draw out the key conclusions
-Previous experience of stakeholder management and presenting to senior management

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