This is a chance to step into a genuinely influential insight role. You’ll sit at the centre of a fast-growing data sharing programme, working directly with major brand partners and senior internal stakeholders. Your work will drive smarter decisions, stronger partnerships and measurable growth – not just reports for reporting’s sake. 📈

Our client is a well-established, data-led, multi-channel retailer operating in the premium/luxury space. With a mature test-and-learn culture and strong investment in customer insight, the business places analytics at the heart of commercial strategy. Decisions are underpinned by robust evidence, and insight professionals are genuinely valued. ✨

You’ll lead the customer data sharing programme with external brand partners, acting as the go-to insight expert.

• Own and deliver regular insight reporting to brands

• Translate complex datasets into clear, actionable stories

• Partner closely with CRM and Category teams to influence retention and growth strategies

• Present insights confidently to senior internal stakeholders and external partners

• Continuously improve reporting, dashboards and analytical approaches using SQL, Excel and data visualisation tools

Your work will be seen, discussed and acted upon – from CRM teams right through to board level.

• You’re an experienced customer insight analyst (3+ years) from retail, FMCG or agency-side,
• You have strong SQL skills and confidence handling large, complex datasets.
• You enjoy presenting, influencing and managing multiple stakeholders
• Experience with loyalty, CRM platforms and tools like Qlik Sense or Tableau is a bonus. 💡

If you want your insights to genuinely matter, this role is worth a closer look.