Ref OS10074

Senior Customer Insight Analyst | Luxury Fashion.

  • £45000
We are working with an Global luxury fashion brand who are looking to hire a Senior Customer Insights Analyst in London.
  • The Role

    The role will be to support the Customer Insights team in the execution of quantitative and qualitative customer analysis on all EU direct to consumer channels (Retail, E-commerce and Outlets).

    • Support in automating and running the customer reports on a recurring basis for Retail, E-commerce and Outlets to support Senior Leadership decisions
    • Execute customer performance deep-dive analysis to address key Business questions and challenges
    • Reporting on the new advanced AI CRM program results (Email targeting)
  • The Candidate

    • Educated to degree level in a numerate subject
    • Proven analytical skills with the ability to collect, analyse and disseminate significant amounts of information with attention to detail and accuracy
    • Experience in manipulating data through advanced quantitative methods: data models, statistics
    • Able to present insights to non-technical stakeholders
    • Previously managed a junior team member
  • Software Experience

    • Fully fluent in MS Office applications, especially Excel and Powerpoint
    • Experience in SQL and Tableau tool a plus

Posted By.

  • Oliver Steele Headshot

    Oliver Steele

    Consultant

    Data & Analytics

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