Research Manager | Financial Services | Client-side | 6 Month Contract | Circa £65k Pro Rata + Bonus | Remote | Immediate

We are currently working with a leading Savings & Investment company who are looking for a Research Manager to join immediately on a 6 month FTC. Based in Reading but can be predominantly remote.

The Company

A global investment PLC undergoing a significant digital transformation that is a fundamental shift in how they deliver their services today. Looking to upgrade their end-to-end service for new and existing customers with a focus on using research and insights to inform business strategy.

The Role

The focus of this role is to lead Quant research through tracking VOC, surveys, programming questionnaires and managing big research projects that feeds into CX and customer journey strategy.

Key Responsibilities

  • Designing questionnaires and programming them into the VOC system
  • Managing research projects
  • Working with the Customer Insight Manager to ensure the programme delivers to agreed scope and design

The Candidate

Key attributes of the suitable Research Manager include:

  • Experience building and project managing large scale tracking surveys
  • Ability to liaise with stakeholders
  • Quant / statistics background

Benefits

  • Bonus up to 30% pro-rated
  • Private medical insurance
  • Pension contribution between 8% and 13%

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