The Role

This is a Key Client Service Account Management role working with a Global Automotive account. As part of European Regional Servicing Team, working from your home office. Some travel required.

 Advertising research / creative development is required for this role. Automotive experience would be a positive.

Key Desired Experience/Skills:

  • Proven track record of successful account management/client servicing gained within a Market Research agency environment (3+ yrs, could be mix of agency/client side), currently operating at a mid-level (Account Manager level)
  • Broad market research experience,
  • Strong track record in brand/advertising tracking and creative development research (quant and qual preferred, quant a MUST HAVE)
  • Strong analytical, enquiring, insightful and strategic thinking abilities
  • Ability to translate research data into action and deliver action-oriented story-based debriefs
  • Strong written and oral communication skills, including confident and persuasive approach to meetings/presentations
  • High level of attention to detail
  • Strong organizational/time management skills and ability to work off own initiative
  • Fluent in English, additional fluency in main European languages desirable
  • Location : Flexible, remote working.

Key Responsibilities:

  • Working as part of Regional Servicing Team to ensure multi-country tracking and pre-testing program delivers against overall client expectation/needs.
  • Key day to day contact for client(s) in terms of communication, servicing, and consultation around the program
  • Ongoing liaison with central operational team to ensure effective program execution, including questionnaire/study/data management
  • Manages reporting/deliverables with support of central operations team
  • Works with support of Regional Account Lead on insight generation and delivers clear conclusions and recommendation/direction to client team(s) based on findings from program data
  • Share delivery/presenting of reports/deliverables as required
  • Develops understanding of client’s portfolio and marketing agenda to ensure research program provides the guidance required by client
  • Works with Account Lead to identify potential growth/cross-sell opportunities to build agency footprint and assists in proposing appropriate research solutions to client that meet the identified needs