Potentially very exciting opportunity for a senior researcher to take a leading role in our clients expansion into the Retail sector as Head of Retail Research.

The role will be based between their Central London and Hampshire offices.

The Company

Our client is a global, tech-focused research agency, providing clients with actionable insights helping them make their business more customer-centric.

They’re an international company who have established themselves across various areas of research over the last 20 years. Now they are looking to build on their success to date in retail and to become the leading provider of customer experience research in the sector.


As Head of Retail Research you would be a leading figure in our client’s expansion into the sector. You would be key decision maker in the development of the strategy needed to drive profitable business growth.

You’d take overall responsibility for the Retail team and be a key partner for major clients, helping them to tackle tough business questions, drive their understanding of how their customers experience their brand and to meet their business needs.

You’d champion Retail within our client’s business and champion our client in the sector, driving business development in proposals and at pitches.

You’d take responsibility for thought leadership and also represent the company to the sector at industry events, social media channels and also sorts of communication channels.


For this role our client needs you to be an experienced researcher in the Retail sector and customer experience research. You should be an innovative thinker, commercially savvy and a credible source of retail and customer experience knowledge.

You need to be someone who can lead on storytelling, build strong, long lasting client relationships and drive our clients reputation in the retail sector.

They want you to be someone with strong leadership qualities, who can take the initiative and encourage your team to do the same.


Sound like you? Send us a CV!