We’re looking for an Insight Manager to conduct research and generate insights to help improve mobile connectivity across the developing world.


Our client is an organisation representing the mobile phones industry worldwide, uniting more than 750 operators with over 350 companies in the broader mobile ecosystem. They work to further the strategic, commercial, technological, developing world and advocacy interests of their members and produce a series of industry-leading events.


The role sits within the team who’s aim it is to increase access to mobile internet in developing markets. In particular they focus on the most under served populations globally, namely women, youth, low income and rural populations.

The team works to understand issues around both supply and demand for mobile services. Areas including the infrastructure mobile network operators need to grow coverage cost-effectively on the supply side, and things like consumer awareness, perceptions of mobile internet and barriers to adoption relating to demand.


In the role you will need to answer questions around and generate valuable insights relating to digital inclusion in low- and middle-income countries, helping understand: the barriers to it, what can drive it and what can be done to address it.

This role encompasses both the supply side and the demand side perspective of the digital inclusion challenge however the work tends to be weighted towards the supply side.

Key responsibilities include:

  • Generate and share insights on how to close the mobile internet coverage and usage gaps through both primary and secondary research
  • Develop and manage high quality research studies from brief to debrief across a range of methodologies and markets
  • Take responsibility for the creation of robust case studies on innovations
  • Authoring a short report or blog
  • Engaging with mobile operators and key stakeholders
  • Work closely with other teams throughout the business on relevant insights
  • Contribute towards shaping overall team strategy


You’ll have a genuine interest in driving digital inclusion in the developing world.

The ideal candidate will have research experience in the telecoms sector and have carried out work in developing markets.low- and middle-income countries from both a supply and a demand perspective.