With over a decade of industry presence, this brand has grown to hundreds of locations across the UK and supports a community of close to one million members. They’ve built a strong reputation for combining commercial ambition with a genuinely people-first culture, with CRM playing a central role in how members are engaged and retained.

This is a senior role that blends strategic ownership with hands-on leadership. You’ll own the end-to-end CRM strategy across lifecycle, retention, service, and commercial communications, while staying close to execution and delivery.

You’ll lead and develop a high-performing CRM team, take ownership of platform capability and governance, and partner closely with Product, Data, Analytics, and Commercial teams to deliver a joined-up, member-first experience that drives long-term commercial value.

Key attributes of the suitable Head of CRM include:

• Strategic owner who stays close to delivery – You’re comfortable setting the long-term CRM vision, but you also enjoy being hands-on when it matters — guiding execution, unblocking issues, and ensuring high standards across day-to-day delivery.
• Commercially minded CRM leader – You understand how CRM drives revenue, retention and lifetime value, and you’re confident partnering with senior stakeholders to turn customer insight into measurable commercial impact.
• People-first leader with strong operational grip – You know how to build, mentor and motivate high-performing teams, while also owning platform stability, governance and best practice in a fast-paced, consumer-focused environment.

With over a decade of industry presence, this brand has expanded to more than 250 locations across the UK and proudly supports a community of over 500,000 members. They’ve built a reputation not just for their size and scale, but for a people-first culture and strong core values that are truly embedded across the business.

This is an exciting opportunity for a commercially minded Data Scientist to take ownership of end-to-end modelling and ML pipeline development within a fast-paced, consumer-focused organisation.

You’ll lead impactful work across the full lifecycle — from exploration and predictive modelling to deployment and automation — using modern cloud tooling to shape smarter pricing, retention, and customer insight. Alongside hands-on modelling, you’ll help strengthen MLOps practices and contribute to emerging AI initiatives, working closely with engineering and analytics teams to deliver scalable, high-value solutions.

Key attributes of the suitable Data Scientist include:

• Strong technical foundation in Python, SQL, and cloud-based ML workflows, with experience building and deploying end-to-end predictive models.
• Exposure to MLOps or ML engineering practices, including pipelines, CI/CD, model monitoring, and working with tools like Azure ML or Fabric.
• Commercially minded communicator who can translate data into clear, actionable insight and work collaboratively with technical and non-technical stakeholders.

With over a decade of market presence, this business has expanded to more than 150 locations across the UK, supporting a thriving community of over 500,000+ members. They’ve earned a reputation not only for their rapid growth but for fostering a genuinely people-first culture built on strong values and a commitment to continuous improvement.

This is a fantastic opportunity for a driven, hands-on performance marketer to accelerate their career within a high-growth, consumer-led organisation.

As Digital & Performance Marketing Executive, you’ll play a key role in driving member acquisition and brand growth through full-funnel digital and offline campaigns. You’ll plan, brief, execute, and optimise activity across PPC, paid social, YouTube, affiliates, programmatic, OOH, radio, VOD, CTV, and TV.

Working closely with internal teams and external agency partners to ensure campaigns are integrated, commercially effective, and constantly evolving in line with market best practice.

Key attributes of a successful Digital & Performance Marketing Executive include:

• 2–3 years’ experience in an acquisition-focused performance marketing role within a fast-paced, D2C or subscription-based environment.
• Ability to analyse and optimise campaigns to maximise ROI and support revenue growth.
• Comfortable working cross-functionally with Brand, CRM, Analytics, eCommerce, Design, and external media partners.
• Confident using GA4, Adobe Analytics, and visualisation tools such as Looker Studio or Power BI.
• Advanced Excel and PowerPoint skills, with the ability to turn performance insights into clear recommendations.

With over a decade of industry presence, this brand has expanded to more than 150 locations across the UK and proudly supports a community of over 500,000 members. They’ve built a reputation not just for their size and scale, but for a people-first culture and strong core values that are truly embedded across the business.

This is an outstanding opportunity for a commercially minded analytics professional to take ownership of the planning and insight function within a fast-paced, consumer-focused business.

As Analytics Lead, you’ll play a pivotal role in driving data-led decision-making across pricing, promotions, CRM, and digital performance. You’ll lead a small team, set analytical standards, and ensure insight directly influences strategy, marketing effectiveness, and overall revenue growth.

Key attributes of the suitable Analytics Lead include:

• Analytical Leadership: Proven experience in commercial, marketing, or digital analytics with strong SQL and statistical expertise (A/B testing, modelling, incrementality).
• Strategic Influence: Ability to connect complex data with commercial outcomes and provide clear, actionable recommendations to senior stakeholders.
• Team Development: Track record of leading, coaching, and developing analytics teams within a collaborative, high-performance environment.
• Data Visualisation & Communication: Advanced skills in Power BI (and ideally Looker Studio) with a flair for turning analysis into compelling stories and dashboards.

With over a decade of industry presence, this brand has expanded to more than 150 locations across the UK and proudly supports a community of over 500,000 members. They’ve built a reputation not just for their size and scale, but for a people-first culture and strong core values that are truly embedded across the business.

This is an outstanding opportunity for a commercially minded analytics professional to take ownership of the planning and insight function within a fast-paced, consumer-focused business.

As Senior Analytics Manager, you’ll play a pivotal role in driving data-led decision-making across pricing, promotions, CRM, and digital performance. You’ll lead a small team, set analytical standards, and ensure insight directly influences strategy, marketing effectiveness, and overall revenue growth.

Key attributes of the suitable Senior Analytics Manager include:

• Analytical Leadership: Proven experience in commercial, marketing, or digital analytics with strong SQL and statistical expertise (A/B testing, modelling, incrementality).
• Strategic Influence: Ability to connect complex data with commercial outcomes and provide clear, actionable recommendations to senior stakeholders.
• Team Development: Track record of leading, coaching, and developing analytics teams within a collaborative, high-performance environment.
• Data Visualisation & Communication: Advanced skills in Power BI (and ideally Looker Studio) with a flair for turning analysis into compelling stories and dashboards.