Our client is one of the world’s most iconic lifestyle brands, known for shaping culture through style and storytelling. They’re looking for a Senior Digital Insights Manager to join their Consumer & Market Insights team in London. This is a unique opportunity to sit at the intersection of data, culture, and creativity, helping a global brand stay relevant, resonant, and ahead of the curve.

• Track and analyse global social conversations across key markets in the US, Europe, Asia.
• Deliver real-time insights on emerging cultural trends and consumer shifts.
• Provide strategic recommendations that inform social strategy, creative direction, and campaign optimisation.
• Manage relationships with global social listening agencies and regional insights teams.
• Blend qualitative and quantitative data into powerful, actionable insights to drive growth, engagement, and brand relevance.

You’re not just an analyst. You’re a cultural decoder. You have a sharp eye for trends, a strategic mindset, and the ability to connect the dots between data and opportunity. You’re digitally curious, always exploring new tools and platforms, and you thrive in fast-changing environments. You know how to balance rigor with creativity, and you’re excited by the idea of helping a world-leading brand make smarter, bolder moves on social.

Founded over 50 years ago, they have become one of the most recognisable brands on the planet. Boasting the fact that they own over 150 stores worldwide and a turnover of more than £5bn a year. They have become one of the leading companies within the luxury retail space

They are looking for a CRM Analyst to join a growing team at the heart of customer data and marketing. In this role, you’ll analyse and optimise CRM activities, deliver clear reporting and insights, and help shape data-driven campaigns. With exposure to leading platforms and opportunities to influence senior stakeholders, you’ll play a key part in improving customer journeys and driving smarter decision-making.

Key attributes of the suitable CRM Analyst:

• 2+ years’ experience in data analytics or CRM, with proven ability to deliver actionable insights
• Proficiency in SQL (with Tableau and Python desirable) to analyse and visualise complex data
• Excellent communication skills, able to present confidently to both technical and non-technical stakeholders

This is one of the most exciting insight roles on the market. You’ll be the strategic lead behind two of the fastest-growing categories at one of the world’s most iconic fashion brands. With board visibility, cross-functional collaboration, and the chance to shape global strategy—this is a dream job for someone who thrives on impact.

Our client is a global lifestyle brand at the intersection of culture, creativity, and consumer obsession. In recent years, they’ve doubled down on becoming a truly insight-led organisation. This role sits at the heart of that transformation—where business meets style, and data drives direction.

• Lead all insight projects for two fast-growing fashion categories globally.
• Collaborate with brand and marketing teams to guide strategy and campaign development.
• Manage research end-to-end—from briefing agencies to building analysis from raw data tables.
• Deliver 360 consumer views: brand health, usage & attitudes, social listening, trends and more.
• Present findings directly to senior stakeholders and support long-range planning efforts.
• Shape a more consumer-centric culture across teams and regions.

This isn’t a role for someone waiting for a brief to land. You’ll need to be a proactive thinker—someone who sees where the business should go and uses insights to make it happen.

You’ll enjoy building stories from complex data sets, have a commercial instinct, and a flair for luxury fashion. You won’t be managing a team (yet), so confidence running your own work and influencing upwards is key.

If you’re a proven insights leader from retail, luxury, or FMCG—and want a seat at the table—this is your moment.