• Drive Loyalty Strategy: Collaborate with senior stakeholders to refine and implement the loyalty roadmap.
• Own Campaigns: Plan, brief, and execute multi-channel campaigns, managing all aspects from creative to results tracking.
• Grow Partnerships: Develop and manage a network of loyalty and retail partners, creating compelling member propositions.
• Collaborate Cross-Functionally: Work closely with commercial teams, technology providers, and creative agencies to deliver high-impact initiatives.
• Optimise Performance: Monitor campaign KPIs, manage budgets, and ensure delivery against revenue and engagement goals.

You’re a confident and commercially aware loyalty specialist, comfortable leading campaigns and working across complex stakeholder networks. With an analytical mindset and a flair for creativity, you know how to make customer data work harder to drive results.

Essential:

• Experience managing or operating within a customer loyalty programme
• Background in CRM, direct marketing, or partnership marketing
• Skilled at managing agencies, writing creative briefs, and delivering campaigns end-to-end
• Understanding of GDPR and data protection best practices
• Confident with data, performance reporting, and optimisation

Desirable:

• Experience in travel, hospitality, retail, or lifestyle sectors
• Familiarity with loyalty and CRM technology platforms

This is your chance to work on a high-profile loyalty programme at one of the UK’s most exciting and fast-paced destinations. You’ll be part of a collaborative team with access to unique commercial, digital, and customer engagement challenges — and the freedom to make a meaningful impact.

Ready for your next journey?

If you’re passionate about loyalty marketing and looking for your next big challenge, we’d love to hear from you.

🛫 Apply now and be part of something extraordinary.

Operating internationally, the company provides research and insight services that help businesses make better decisions through data.

They specialise in market intelligence, competitor analysis, and sector-specific research across industries such as finance, private equity, FMCG, and healthcare.

This is a standalone role where you’ll be responsible for creating high-quality content and delivering marketing campaigns focused on generating Market Qualified Leads (MQLs).

They’re looking for someone who combines strategic thinking with hands-on marketing skills. Particularly in content creation, campaign management, and lead generation.

The ideal Senior Marketing Manager will bring:

• B2B Marketing Experience – A solid background in B2B marketing, ideally within professional services or a research-led environment
• Content Creation Skills – Able to produce engaging, well-crafted content that connects with the target audience
• Lead Generation Focus – Experience developing and running campaigns that attract, convert, and retain MQLs, working closely with sales teams

• Own marketing data feeds: Manage and optimise datasets from CRM systems, loyalty programs, social, paid media, and more.
• Drive insights: Build dashboards and run ad-hoc analysis to unlock trends, track performance and improve campaign ROI.
• Be a key connector: Partner with marketing, tech, and agency teams to ensure reporting alignment, accuracy, and strategic value.
• Champion improvement: Leverage automation tools and A/B testing to evolve data processes and marketing effectiveness.
• Support strategic innovation: Enable data-led decision-making that enhances the customer journey and maximises marketing ROI.

• Strong experience in marketing analytics across channels like CRM, loyalty, social media, performance marketing, and paid media.
• Proficiency working with large datasets and delivering business impact through insight.
• Strong communicator – able to influence both technical and non-technical stakeholders.
• Data visualisation know-how (e.g. Tableau, Power BI), and ideally some familiarity with tools like Salesforce and Python/R.
• A curious, collaborative mindset aligned to values of integrity, inclusion, teamwork, and continuous improvement.

• Be part of a major transformation in one of the UK’s most recognisable organisations.
• Work in a purpose-led, inclusive and innovation-driven environment.
• Competitive benefits and the opportunity to work on data that truly makes a difference – for people, performance, and planet.

🛬 Ready to take off?

If you’re excited by the idea of helping a major organisation deliver world-class marketing through data, we’d love to hear from you. Apply now and help shape the future of travel with insights that reach millions.

• Lead the Clienteling platform strategy and enhancements — helping frontline teams deliver more personalized customer experiences.
• Manage the end-to-end implementation of a new Content Management System, enabling richer, more dynamic content delivery.
• Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals.
• Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools.
• Collaborate across Marketing, Digital, IT, and Legal teams to ensure seamless technology integration.
• Leverage data and insights to measure platform success and identify opportunities.
• Ensure compliance with GDPR and data protection standards.
• Provide training and support to maximize tech adoption across the business.
• Stay on the pulse of emerging marketing tech trends.

• 4+ years’ experience in Marketing Technology, CRM, Digital Marketing, or related fields.
• Proven experience managing or optimizing Clienteling platforms (eg Tulip, Endear, Salesfloor, OneShop, BSPK, Mad Mobile Concierge) and/or CMS systems.
• Strong project management and cross-functional stakeholder skills.
• Technical know-how in platforms like Salesforce Marketing Cloud, HubSpot, CDPs, and CMS tools.
• Analytical mindset — able to turn customer data into actionable strategies.
• Clear communicator with experience influencing senior leaders.
• Deep understanding of customer journeys and personalization strategies.
• Knowledgeable about GDPR and privacy compliance.

• Degree in Technology, Marketing, Business, or related areas.
• Experience within luxury retail, fashion, e-commerce, or consumer goods industries.
• Hands-on work with Clienteling technology or major CMS platforms is a strong plus.
• Strong data analytics understanding

This isn’t a theory-heavy academic role. It’s a high-impact, client-facing position where you’ll help world-leading organisations embed behavioural science into their business strategy.

• Lead multiple client projects that use behavioural frameworks to solve real-world challenges
• Develop strategic behavioural models that influence decisions, communications, and services
• Build Behavioural Centres of Excellence within client organisations
• Act as a trusted advisor to clients – helping them embed behavioural thinking at scale
• Coach and mentor behavioural consultants, shaping the next generation of practitioners
• Identify new commercial opportunities and contribute to business growth

• 3–5 years of experience applying behavioural science in a consultancy or in-house team
• Deep understanding of behavioural frameworks, biases, heuristics, and behavioural strategy
• Confidence working with senior stakeholders and guiding them through complex interventions
• Experience leading client-facing projects end-to-end
• A collaborative, curious mindset – and a love for turning insight into action

• A role at the cutting edge of applied behavioural science
• An energetic, supportive team who love what they do
• Opportunities to grow, mentor, and lead in a fast-moving, impact-driven environment
• A clear pathway to develop your expertise in behavioural architecture

If you’re ready to build smarter systems, influence decision-making at scale, and grow with a team of like-minded behavioural thinkers, we’d love to hear from you.

📩 Apply now and let’s build behaviour change that sticks.