• Lead the Clienteling platform strategy and enhancements — helping frontline teams deliver more personalized customer experiences.
• Manage the end-to-end implementation of a new Content Management System, enabling richer, more dynamic content delivery.
• Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals.
• Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools.
• Collaborate across Marketing, Digital, IT, and Legal teams to ensure seamless technology integration.
• Leverage data and insights to measure platform success and identify opportunities.
• Ensure compliance with GDPR and data protection standards.
• Provide training and support to maximize tech adoption across the business.
• Stay on the pulse of emerging marketing tech trends.

• 4+ years’ experience in Marketing Technology, CRM, Digital Marketing, or related fields.
• Proven experience managing or optimizing Clienteling platforms (eg Tulip, Endear, Salesfloor, OneShop, BSPK, Mad Mobile Concierge) and/or CMS systems.
• Strong project management and cross-functional stakeholder skills.
• Technical know-how in platforms like Salesforce Marketing Cloud, HubSpot, CDPs, and CMS tools.
• Analytical mindset — able to turn customer data into actionable strategies.
• Clear communicator with experience influencing senior leaders.
• Deep understanding of customer journeys and personalization strategies.
• Knowledgeable about GDPR and privacy compliance.

• Degree in Technology, Marketing, Business, or related areas.
• Experience within luxury retail, fashion, e-commerce, or consumer goods industries.
• Hands-on work with Clienteling technology or major CMS platforms is a strong plus.
• Strong data analytics understanding

This isn’t a theory-heavy academic role. It’s a high-impact, client-facing position where you’ll help world-leading organisations embed behavioural science into their business strategy.

• Lead multiple client projects that use behavioural frameworks to solve real-world challenges
• Develop strategic behavioural models that influence decisions, communications, and services
• Build Behavioural Centres of Excellence within client organisations
• Act as a trusted advisor to clients – helping them embed behavioural thinking at scale
• Coach and mentor behavioural consultants, shaping the next generation of practitioners
• Identify new commercial opportunities and contribute to business growth

• 3–5 years of experience applying behavioural science in a consultancy or in-house team
• Deep understanding of behavioural frameworks, biases, heuristics, and behavioural strategy
• Confidence working with senior stakeholders and guiding them through complex interventions
• Experience leading client-facing projects end-to-end
• A collaborative, curious mindset – and a love for turning insight into action

• A role at the cutting edge of applied behavioural science
• An energetic, supportive team who love what they do
• Opportunities to grow, mentor, and lead in a fast-moving, impact-driven environment
• A clear pathway to develop your expertise in behavioural architecture

If you’re ready to build smarter systems, influence decision-making at scale, and grow with a team of like-minded behavioural thinkers, we’d love to hear from you.

📩 Apply now and let’s build behaviour change that sticks.

• Develop strong relationships with internal teams across EMEA, including Product, Marketing, Sales and the end user to drive alignment and influence strategic decisions.
• Act as the end-user advocate within the business, gathering market feedback and insights to inform product-market fit and general strategy.
• Lead the GTM strategy for your product area, ensuring a clear value proposition is communicated across teams.
• Own sales enablement initiatives, creating collateral and resources that empower teams to pitch products effectively.

• Experience in Product Marketing (or similar role) in the AdTech space, or spaces directly adjacent such as CTV, VoD, Measurement and Attribution.
• Proven track record in driving product-market-fit, aligning priorities between different teams, and owning and executing GTM strategies.
• Excellent communication and collaboration skills, must have an instinct for aligning priorities, simplifying complex topics, and navigating matrix structures to make things happen.

• Marketing Strategy & Execution: Lead marketing campaigns and content creation to drive brand visibility and lead generation.
• Campaign Management: Manage campaigns, track performance, and refine strategies to optimise results.
• Brand Development: Contribute to thought leadership initiatives, positioning the firm as an industry leader.
• Sales Enablement: Partner with business development to create tailored marketing collateral.
• Relationship Building: Attend events and build relationships with key stakeholders to foster business growth.

• 3-7+ years of experience in B2B Marketing.
• Proven ability to execute marketing strategies across digital platforms.
• Strong analytical and communication skills.
• Proficient with CRM systems and marketing tools.