As a Director, you’ll lead high-impact innovation projects end-to-end—from identifying opportunities through trends and insights to shaping concepts, testing prototypes, and guiding commercial success. You’ll play a pivotal role in:

• Winning and growing client relationships across FMCG and related sectors
• Leading strategic innovation projects and delivering exceptional results
• Moderating innovation research – including focus groups, in-home interviews, and concept testing sessions
• Facilitating dynamic workshops and sprints to co-create and refine ideas
• Crafting product briefs and collaborating with R&D and technical teams
• Applying AI tools and techniques – including prompt engineering, analysis, and automation – to enhance the innovation process

You’ll join a high-calibre, director-only team that values curiosity, collaboration, and impact.

• Proven track record in leading front-end consumer product innovation projects
• Expertise in moderating qualitative research (e.g. JTBD interviews, concept clinics, ethnographic methods)
• Experience identifying whitespace opportunities and developing winning concepts
• Strong communication and facilitation skills – in-person and digital
• Comfort working independently and collaboratively across a senior team
• Working proficiency with AI – e.g. crafting prompts, conducting insight analysis, streamlining creative development

• Be part of a dynamic, award-winning innovation consultancy doing meaningful work for major brands
• Gain autonomy and influence as a senior member of a nimble, experienced team
• Work on diverse, cutting-edge projects at the intersection of brand, consumer, and innovation
• Thrive in a culture that blends creativity, rigour, and experimentation – including smart use of AI tools

🔗 Ready to lead innovation that actually launches?

Apply now or reach out for a confidential chat

Our client is a national law firm with a local heart. But they’re more than lawyers and financial experts – they’re people helping people navigate life’s ups and downs. Recognised among the Best Workplaces for Wellbeing 2024, they champion diversity, sustainability, and community investment. Here, your voice shapes tomorrow’s client experience.

As Lead Service Designer (6-month FTC), you’ll be the expert driving better client journeys. Using insight and research, you’ll:

• Lead workshops, map journeys, and pinpoint how to remove friction.

• Turn pain points into plans, blueprints, and tangible improvements.

• Influence teams across Client Experience, Insight, Marketing, and Change.

• Champion the client’s voice at every table, from senior meetings to frontline services.

• Keep an eye on trends and competitors, ensuring the firm stays one step ahead.

This is strategic, hands-on work. You’ll juggle multiple projects, validate ideas with real feedback, and embed meaningful change that clients can feel.

✅ Strong experience in service design and a proven record transforming customer journeys.

✅ You’re a master of design thinking, journey mapping, and turning complexity into clarity.

✅ Experience within the professional services / law / financial services sector. 

• Deliver short-, medium-, and long-term forecasts across passenger demand and commercial impact.
• Build a next-generation forecasting model, leveraging machine learning, cloud computing, and advanced analytics.
• Present insight to senior executives, commercial partners, and regulators.
• Lead scenario planning for events ranging from weather disruptions to macroeconomic shocks.
• Mentor analysts and collaborate across strategy, finance, and operational teams.

• Degree in a quantitative field (e.g. Maths, Engineering, Economics)
• Experience in forecasting, econometrics, or transport modelling
• Skilled in Excel, PowerBI; familiarity with Python or R preferred
• Confident communicator with board-level presentation skills
• Ideally from aviation, transport, infrastructure, or strategic consulting

• Strategic, high-impact role at the heart of a critical UK infrastructure asset
• Direct access to leadership and influence over long-term growth planning
• Blend of technical challenge, policy relevance, and commercial strategy
• Hybrid working, competitive benefits, and career progression

This isn’t just another strategy job. This is a chance to work directly with experienced operators, ex-investors and technologists to build out the next-generation GTM consultancy. You’ll be working with high-growth, PE-backed businesses solving real problems around marketing performance, commercial effectiveness, and product strategy. You’ll also gain early exposure to equity through an EMI scheme—because they want builders, not just joiners.

Our client is a boutique growth consultancy using a proprietary tech stack to decode what’s really happening “under the bonnet” of portfolio company performance. Their clients include leading mid-market PE funds and their portfolio businesses across B2B and B2C sectors. With a team of 10+ and serious momentum, they’re growing fast, and they’re hiring people who can grow with them.

• Own strategic workstreams across GTM, channel, product and customer strategy

• Analyse data from CRMs, web analytics and sales platforms (SQL, Python, Tableau)

• Collaborate with clients and project leads to develop actionable insights

• Present findings and recommendations, not just reports

• Contribute to the firm’s proprietary tech tools and long-term business building

• 2–4 years in strategy consulting, commercial analytics or PE-related roles

• Fluent in SQL and/or Python, and visualisation tools (Tableau preferred)

• Experience in segmentation, marketing analytics, or GTM planning

• Comfortable with ambiguity and complexity (can spot the ‘so what’)

• Ambitious, team-oriented and excited by the idea of helping build something new

This isn’t a theory-heavy academic role. It’s a high-impact, client-facing position where you’ll help world-leading organisations embed behavioural science into their business strategy.

• Lead multiple client projects that use behavioural frameworks to solve real-world challenges
• Develop strategic behavioural models that influence decisions, communications, and services
• Build Behavioural Centres of Excellence within client organisations
• Act as a trusted advisor to clients – helping them embed behavioural thinking at scale
• Coach and mentor behavioural consultants, shaping the next generation of practitioners
• Identify new commercial opportunities and contribute to business growth

• 3–5 years of experience applying behavioural science in a consultancy or in-house team
• Deep understanding of behavioural frameworks, biases, heuristics, and behavioural strategy
• Confidence working with senior stakeholders and guiding them through complex interventions
• Experience leading client-facing projects end-to-end
• A collaborative, curious mindset – and a love for turning insight into action

• A role at the cutting edge of applied behavioural science
• An energetic, supportive team who love what they do
• Opportunities to grow, mentor, and lead in a fast-moving, impact-driven environment
• A clear pathway to develop your expertise in behavioural architecture

If you’re ready to build smarter systems, influence decision-making at scale, and grow with a team of like-minded behavioural thinkers, we’d love to hear from you.

📩 Apply now and let’s build behaviour change that sticks.