Our client is a national law firm with a local heart. But they’re more than lawyers and financial experts – they’re people helping people navigate life’s ups and downs. Recognised among the Best Workplaces for Wellbeing 2024, they champion diversity, sustainability, and community investment. Here, your voice shapes tomorrow’s client experience.

As Lead Service Designer (6-month FTC), you’ll be the expert driving better client journeys. Using insight and research, you’ll:

• Lead workshops, map journeys, and pinpoint how to remove friction.

• Turn pain points into plans, blueprints, and tangible improvements.

• Influence teams across Client Experience, Insight, Marketing, and Change.

• Champion the client’s voice at every table, from senior meetings to frontline services.

• Keep an eye on trends and competitors, ensuring the firm stays one step ahead.

This is strategic, hands-on work. You’ll juggle multiple projects, validate ideas with real feedback, and embed meaningful change that clients can feel.

✅ Strong experience in service design and a proven record transforming customer journeys.

✅ You’re a master of design thinking, journey mapping, and turning complexity into clarity.

✅ Experience within the professional services / law / financial services sector. 

They are one of the biggest companies in Europe. Working across multiple offerings, from TV to Mobile and Broadband. With over 20 million customers worldwide, they are one of the leaders in the media and entertainment space.

You will oversee the execution of econometric projects and ensure they align with key business objectives. You will translate econometric insights into actionable decisions, such as budget allocations, while collaborating closely with stakeholders to seamlessly integrate findings into the decision-making process.

Key attributes of a suitable Principal Analyst (MMM) include:

• Proven experience in delivering econometrics projects with a well-established provider in the industry.
• A passion for applying advanced statistical techniques to transform observable data into actionable recommendations.
• Strong understanding of the relevant toolsets for building econometric models, along with advanced proficiency in Excel for data manipulation.

They are one of the biggest companies in Europe. Working across multiple offerings, from TV to Mobile and Broadband. With over 20 million customers worldwide they are one of the leaders in the media and entertainment space.

You will oversee the execution of econometric projects and ensure they align with key business objectives. You will translate econometric insights into actionable decisions, such as budget allocations, while collaborating closely with stakeholders to seamlessly integrate findings into the decision-making process.

Key attributes of a suitable Principal Econometrician include:

• Proven experience in delivering econometrics projects with a well-established provider in the industry.
• A passion for applying advanced statistical techniques to transform observable data into actionable recommendations.
• Strong understanding of the relevant toolsets for building econometric models, along with advanced proficiency in Excel for data manipulation.

• Deliver short-, medium-, and long-term forecasts across passenger demand and commercial impact.
• Build a next-generation forecasting model, leveraging machine learning, cloud computing, and advanced analytics.
• Present insight to senior executives, commercial partners, and regulators.
• Lead scenario planning for events ranging from weather disruptions to macroeconomic shocks.
• Mentor analysts and collaborate across strategy, finance, and operational teams.

• Degree in a quantitative field (e.g. Maths, Engineering, Economics)
• Experience in forecasting, econometrics, or transport modelling
• Skilled in Excel, PowerBI; familiarity with Python or R preferred
• Confident communicator with board-level presentation skills
• Ideally from aviation, transport, infrastructure, or strategic consulting

• Strategic, high-impact role at the heart of a critical UK infrastructure asset
• Direct access to leadership and influence over long-term growth planning
• Blend of technical challenge, policy relevance, and commercial strategy
• Hybrid working, competitive benefits, and career progression

• Lead the Clienteling platform strategy and enhancements — helping frontline teams deliver more personalized customer experiences.
• Manage the end-to-end implementation of a new Content Management System, enabling richer, more dynamic content delivery.
• Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals.
• Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools.
• Collaborate across Marketing, Digital, IT, and Legal teams to ensure seamless technology integration.
• Leverage data and insights to measure platform success and identify opportunities.
• Ensure compliance with GDPR and data protection standards.
• Provide training and support to maximize tech adoption across the business.
• Stay on the pulse of emerging marketing tech trends.

• 4+ years’ experience in Marketing Technology, CRM, Digital Marketing, or related fields.
• Proven experience managing or optimizing Clienteling platforms (eg Tulip, Endear, Salesfloor, OneShop, BSPK, Mad Mobile Concierge) and/or CMS systems.
• Strong project management and cross-functional stakeholder skills.
• Technical know-how in platforms like Salesforce Marketing Cloud, HubSpot, CDPs, and CMS tools.
• Analytical mindset — able to turn customer data into actionable strategies.
• Clear communicator with experience influencing senior leaders.
• Deep understanding of customer journeys and personalization strategies.
• Knowledgeable about GDPR and privacy compliance.

• Degree in Technology, Marketing, Business, or related areas.
• Experience within luxury retail, fashion, e-commerce, or consumer goods industries.
• Hands-on work with Clienteling technology or major CMS platforms is a strong plus.
• Strong data analytics understanding

This firm is a strategic analytics consultancy that combines AI, data science, and commercial insight. They specialise in developing advanced analytics solutions for clients in finance, retail, private equity, the public sector, etc.

As the Manager (Data Science), you will lead a team of data scientists and analysts to develop data-driven solutions that drive business decisions and strategic initiatives.

Overseeing the end-to-end data science lifecycle, from scoping out client needs to deploying ML models.

Key attributes of the suitable Manager (Data Science) include:

• At least 3+ years of commercial data science experience
• Experience within consulting, especially in sectors like Financial Services, Retail, Tech, Public Sector, etc.
• Strong communication skills with experience in dealing with both technical and non-technical stakeholders

A media company with multiple TV Channels and a streaming service, that generates millions of viewers a year.

You will guide a top-tier team, designing sophisticated ML/data models, and extracting key insights to drive strategic decisions across the business.

Key attributes of the suitable Lead Data Scientist include:

• Experience managing either projects or a team
• Proficiency with the use of tools such as Python etc. with proven ML experience
• Ability to work cross-functionally with a variety of stakeholders