This is a hands-on global role reporting to the Strategic Insights Director. You will own the consumer side of the insight agenda. That means understanding consumers’ needs, tensions and behaviour well enough to shape brand, portfolio and innovation decisions, and then proving whether those decisions worked.

• Build and run the end-to-end insight roadmap, from framing the business question and writing the brief through to the recommendation.
• Lead brand health tracking and marketing effectiveness work, and turn it into advice the brand team acts on.
• Put research to work across the whole innovation funnel, from opportunity spotting and concept development to stage-gate validation and post-launch learning.
• Manage a roster of research and data agencies with a sharp eye on value, and bring in newer approaches, including AI-enabled tools, where they make insight faster or better.
• Work with Global Brand, Innovation, Regional Marketing and Shopper Insight colleagues so the consumer view is in the room early.

We are looking for at least five years in consumer insight on the client side, in FMCG, consumer goods or consumer health. You will have a solid grounding in both qual and quant, understand the say/do gap, and tell a clear story to senior, non-technical audiences. People who like pace, can live with some ambiguity and would rather make progress than polish will do well here. Agency experience is welcome, but you will need a client-side role behind you as well.

The role is fully remote. Ideally you will be based in the UK or the Netherlands, though France, Germany and Poland are also possible. You must already have the right to work in your country of residence, because sponsorship is not available. Travel is light, and UK colleagues meet in person once a month.

The process is three online stages: an interview with the hiring manager, a case study presentation to a panel, and a final conversation with the CMO.

• Four days a week, with two in the office and the rest remote
• Real stage time: you’ll moderate panels for 100-180 senior industry people across five or six countries
• A capable team of two does the heavy data work, so you can focus on the story and the strategy
• You’ll work with insight leads from the biggest studios, streamers and broadcasters
• A good fit if you’re between roles, freelancing, returning to work, or curious about in-house before committing

The client is a small, ambitious media UK trade body. Its members are some of the most recognisable names in the industry, and its job is to give them the market intelligence they can’t get on their own. It’s a close team of 12 that values sharp thinking and moves quickly.

• Shaping the narrative of weekly and monthly member reports
• Leading an annual international roadshow (April to June): choosing topics, building the story and taking the stage. 
• Scoping research projects around what members need
• Running two insight committees and presenting to the council and board
• Growing data partnerships, often with tight budgets and high expectations

• An insight background in entertainment or media, whether agency side, broadcaster, media owner or studio
• You’re comfortable on a stage in front of senior people
• You think rigorously and pick things up fast
• People trust you, and you enjoy building relationships with members and partners
• You like variety and don’t mind switching between a board paper and a panel brief in the same day

• Hands-on scripting experience on Forsta Plus or Confirmit (Horizons)
• Strong JScript and JavaScript, ideally including converting or refactoring legacy code
• The confidence to work independently and troubleshoot without much hand-holding
• Availability to start soon. Full time is preferred, but part time will be considered.

There’s a remote interview on Teams with a short practical task. It’s quick and to the point.

With over 15 years in the industry, this brand has expanded to more than 200 locations across the UK and proudly supports a community of over 1 million members. They’ve built a reputation not just for their size and scale, but for a people-first culture and strong core values that are truly embedded across the business.

This is an opportunity to sit within the analytics function, partnering across Marketing, Finance and Operations. You’ll turn pricing, competitor, and customer data into clear commercial insight – assessing pricing performance, modelling the impact of proposed changes, and recommending opportunities to grow revenue, acquisition, and retention.

With over a decade in the industry, this brand has expanded to more than 150 locations across the UK and proudly supports a community of over 500,000 members. They’ve built a reputation not just for their size and scale, but for a people-first culture and strong core values that are truly embedded across the business.

This is a fantastic opportunity for someone earlier in their digital analytics career to join a growing team, helping the business better understand how members discover, join, and engage across its digital channels.

Reporting to the Digital Analytics Manager, you’ll own dashboards and data quality across web and app, working shoulder-to-shoulder with Ecommerce, Marketing, Product and CRM. It’s genuine end-to-end exposure – and real scope to grow as the business doubles down on this space.

The Candidate

Key attributes of the suitable Digital Analytics Executive include:

• GA4 Expertise: Demonstrable, hands-on experience using GA4 to analyse digital performance and answer business questions – this is essential.
• Digital Analytics Fundamentals: Solid understanding of events, conversions, attribution models, and user journeys.
• Communication & Curiosity: Proven ability to explain performance clearly to technical and non-technical stakeholders, with a naturally inquisitive approach to investigating data issues.
• Core Tools: Comfortable in Excel or Google Sheets; experience with Google Tag Manager, Looker Studio, Power BI or BigQuery is a strong plus.

With over a decade in the industry, this brand has expanded to more than 150 locations across the UK and proudly supports a community of over 500,000 members. They’ve built a reputation not just for their size and scale, but for a people-first culture and strong core values that are truly embedded across the business.

This is a great opportunity for a commercially curious analyst to work across the full breadth of a fast-moving, consumer-facing business – from trading performance and location strategy to product performance and member behaviour.

The emphasis is on understanding what’s driving performance and helping the business decide what to do next, rather than pure reporting. You’ll own ad hoc business questions end to end, partner with commercial, property and product stakeholders, and take on real ownership as you develop your commercial instincts.

Key attributes of the suitable Customer Insights Analyst include:

• Commercial Analysis: Around 1-2 years’ experience in a commercial, trading, customer, or performance insight role, ideally within a consumer-facing business.
• Analytical Curiosity: Evidence of going beyond reporting what happened – investigating why and recommending what should happen next.
• Technical Skills: Strong, independent SQL skills and confidence using Excel for analysis, with an eye for clear dashboards and visualisations.
• Stakeholder Influence: Proven ability to communicate a clear analytical narrative and constructively challenge non-technical commercial or operational stakeholders.

With over a decade in the industry, this brand has expanded to more than 150 locations across the UK and proudly supports a community of over 500,000 members. They’ve built a reputation not just for their size and scale, but for a people-first culture and strong core values that are truly embedded across the business.

This is an excellent opportunity for an experienced analyst to sit at the intersection of Marketing, CRM, Paid Media, Web Analytics, and Commercial functions, playing a central role in connecting data to decision-making across the business.

You’ll work as a true partner to stakeholders rather than a passive report producer – shaping the analytical agenda, challenging assumptions, and translating complex business questions into structured analysis that drives action. The role spans recurring performance reporting, A/B testing, marketing mix analysis, and audience segmentation, offering genuine variety and ownership.

Key attributes of the suitable Senior Marketing Analyst include:

• Marketing Analytics Expertise: At least 5 years’ experience in marketing, commercial, or customer analytics, with a track record of insights influencing business decisions.
• Technical Proficiency: Advanced SQL skills and strong Excel proficiency, with demonstrable experience using data visualisation tools (PowerBI strongly preferred).
• Testing & Modelling: Solid practical knowledge of A/B test design, regression techniques and segmentation, plus experience interpreting Marketing Mix Modelling outputs.
• Stakeholder Communication: Proven ability to translate complex findings into clear, actionable recommendations for senior, non-technical stakeholders.

They are one of Europe’s largest companies, operating across multiple offerings, from TV to Mobile and Broadband. With over 20 million customers worldwide, they are one of the leaders in the media and entertainment space.

You will be the senior technical owner for media measurement standards, building and embedding a unified framework across ATL, digital, testing, econometrics and campaign reporting – defining the KPIs and evidential standards used to assess media performance, and leading the end-to-end design of strategic geo-tests and incrementality experiments in partnership with Econometrics, Digital Marketing, Media Planning, Media Strategy and Test & Learn.

Line managing a team of 3 Marketing Analysts, you’ll also coach and develop their capability in measurement, statistical thinking and evidence-based decision-making. At the same time, they carry out much of the hands-on technical delivery.

Created from humble beginnings and set up as a partnership almost 20 years ago, to becoming a customer-champion mobile service provider. They truly have become a huge player within the telecoms industry. Boasting the fact that they have over 5 million customers worldwide!

This will be a hands-on position where you will be responsible for building, validating, optimising, and managing models and data pipelines, working within a Data Science function alongside Data Analysts and Data Engineers.

You will work on a vast array of projects. These could include personalised communications for customers, improving stock and demand forecasting, marketing effectiveness, maximising customer lifetime value, and reducing customer churn.

Key attributes of the suitable Senior Data Scientist include:

• Problem-solving: Proven ability to reframe ambiguous business questions into a clear analytical approach and deliver end-to-end solutions
• Technical modelling: Experience building models on both static and time series data, including propensity and forecasting models
• Coding skills: Advanced SQL, Python and PySpark skills, built on solid software development principles
• Stakeholder management: Ability to work with both technical and non-technical stakeholders, with strong communication skills

Founded over 50 years ago, they have become one of the most recognisable brands on the planet. With over 150 stores worldwide and a turnover of more than £5bn a year, they have become one of the leading companies within the luxury retail space.

This is a fantastic opportunity to join the EMEA Customer Insights team at the heart of one of the world’s most iconic luxury brands, playing a critical role in driving customer-centric focus and strategic business growth.

Working under the Senior Manager, you will lead BAU reporting and proactive analysis of customer performance across all direct-to-consumer channels. You’ll act as a Customer Insights leader within the team and with external partners, with genuine scope to shape processes, influence senior stakeholders, and support the development of the wider team.

Key attributes of the suitable Customer Analytics Manager include:

• Experience: Degree in a numerate subject, with 6+ years’ experience in Customer Insights within Marketing and CRM, ideally within luxury/retail
• Stakeholder Influence: Proven ability to influence and present to senior stakeholders, turning complex analysis into clear, actionable recommendations
• Leadership: Strong leadership and coaching skills, with experience managing and developing a team
• Technical Skills: Skilled across Excel, SQL, and Tableau, with an interest in automation and emerging AI tools (e.g., Copilot)