As Growth Director, you’ll take a leading role in driving client growth and commercial performance.

You will:

• Lead strategic client engagements from concept to delivery.
• Develop and execute business growth strategies across customer, digital, and transformation programmes.
• Build and nurture C-suite relationships across marketing, customer, and transformation functions.
• Partner with subject-matter experts in behavioural science and data to craft innovative client solutions.
• Own a portfolio worth approximately £2m annually, including £800k in new business.

You’re an experienced management or strategy consultant with a strong commercial mindset.

You’ve led or contributed to customer strategy, growth, or transformation projects within a consultancy (for example Big 4, MBB, or mid-tier, or from the marketing services/CX environment)) and enjoy combining strategic thinking with client development.

You’re looking for a leadership role where you can shape propositions, drive business growth, and play a central role in scaling a distinctive consultancy.

This is a high-impact opportunity to join a firm that’s redefining how behavioural science and commercial strategy come together in consulting.

You’ll lead on major client growth initiatives, collaborate with world-class behavioural specialists, and have a clear route to future senior leadership.

If you’re interested in leading growth within a consultancy that blends strategy, customer insight, and behavioural design, please apply!

Our client is a strategy and behavioural insight consultancy that helps global brands like HSBC, Danone and Shell decode human decision-making.

Rooted in the work of Daniel Kahneman, their frameworks uncover the subconscious motivations behind consumer behaviour… and translate them into growth strategies.

Now, they’re entering a new chapter: transforming their consultancy IP into automated insight products. Think dashboards that don’t just show what people do… but why.

With backing from board advisors like the CMO of Boots and ex-CEO of John Lewis Partnership, they’re on a mission to redefine how behavioural data powers marketing and media decisions.

You’ll be the bridge between consulting and product, shaping the roadmap for automated ad testing, retail media analytics, and behavioural tracking tools.

Expect to:

• Turn behavioural models into scalable data products.
• Define product vision and oversee prototypes and MVPs.
• Collaborate with consultants, engineers, and client teams.
• Ensure outputs are intuitive, actionable, and commercially powerful.
•  Work directly with major brands like Shell and HSBC.

You’re a strategic product thinker with commercial instincts and empathy for clients.

You thrive where psychology meets data, and you can turn a spark of behavioural insight into a tangible product that clients love.

• 7–10 years’ experience in product, insight, or data strategy.
• Comfortable bridging tech, data, and business needs.
• Structured, proactive, and curious… with a growth mindset.

Founded over 50 years ago, they have become one of the most recognisable brands on the planet. Boasting the fact that they own over 150 stores worldwide and a turnover of more than £5bn a year. They have become one of the leading companies within the luxury retail space

They are looking for a CRM Analyst to join a growing team at the heart of customer data and marketing. In this role, you’ll analyse and optimise CRM activities, deliver clear reporting and insights, and help shape data-driven campaigns. With exposure to leading platforms and opportunities to influence senior stakeholders, you’ll play a key part in improving customer journeys and driving smarter decision-making.

Key attributes of the suitable CRM Analyst:

• 2+ years’ experience in data analytics or CRM, with proven ability to deliver actionable insights
• Proficiency in SQL (with Tableau and Python desirable) to analyse and visualise complex data
• Excellent communication skills, able to present confidently to both technical and non-technical stakeholders

• Drive Loyalty Strategy: Collaborate with senior stakeholders to refine and implement the loyalty roadmap.
• Own Campaigns: Plan, brief, and execute multi-channel campaigns, managing all aspects from creative to results tracking.
• Grow Partnerships: Develop and manage a network of loyalty and retail partners, creating compelling member propositions.
• Collaborate Cross-Functionally: Work closely with commercial teams, technology providers, and creative agencies to deliver high-impact initiatives.
• Optimise Performance: Monitor campaign KPIs, manage budgets, and ensure delivery against revenue and engagement goals.

You’re a confident and commercially aware loyalty specialist, comfortable leading campaigns and working across complex stakeholder networks. With an analytical mindset and a flair for creativity, you know how to make customer data work harder to drive results.

Essential:

• Experience managing or operating within a customer loyalty programme
• Background in CRM, direct marketing, or partnership marketing
• Skilled at managing agencies, writing creative briefs, and delivering campaigns end-to-end
• Understanding of GDPR and data protection best practices
• Confident with data, performance reporting, and optimisation

Desirable:

• Experience in travel, hospitality, retail, or lifestyle sectors
• Familiarity with loyalty and CRM technology platforms

This is your chance to work on a high-profile loyalty programme at one of the UK’s most exciting and fast-paced destinations. You’ll be part of a collaborative team with access to unique commercial, digital, and customer engagement challenges — and the freedom to make a meaningful impact.

Ready for your next journey?

If you’re passionate about loyalty marketing and looking for your next big challenge, we’d love to hear from you.

🛫 Apply now and be part of something extraordinary.