• Drive Loyalty Strategy: Collaborate with senior stakeholders to refine and implement the loyalty roadmap.
• Own Campaigns: Plan, brief, and execute multi-channel campaigns, managing all aspects from creative to results tracking.
• Grow Partnerships: Develop and manage a network of loyalty and retail partners, creating compelling member propositions.
• Collaborate Cross-Functionally: Work closely with commercial teams, technology providers, and creative agencies to deliver high-impact initiatives.
• Optimise Performance: Monitor campaign KPIs, manage budgets, and ensure delivery against revenue and engagement goals.

You’re a confident and commercially aware loyalty specialist, comfortable leading campaigns and working across complex stakeholder networks. With an analytical mindset and a flair for creativity, you know how to make customer data work harder to drive results.

Essential:

• Experience managing or operating within a customer loyalty programme
• Background in CRM, direct marketing, or partnership marketing
• Skilled at managing agencies, writing creative briefs, and delivering campaigns end-to-end
• Understanding of GDPR and data protection best practices
• Confident with data, performance reporting, and optimisation

Desirable:

• Experience in travel, hospitality, retail, or lifestyle sectors
• Familiarity with loyalty and CRM technology platforms

This is your chance to work on a high-profile loyalty programme at one of the UK’s most exciting and fast-paced destinations. You’ll be part of a collaborative team with access to unique commercial, digital, and customer engagement challenges — and the freedom to make a meaningful impact.

Ready for your next journey?

If you’re passionate about loyalty marketing and looking for your next big challenge, we’d love to hear from you.

🛫 Apply now and be part of something extraordinary.

Our client is a creative insight consultancy known for bringing a strategic mentality to research. Born from the world of top-tier ad and creative agencies, they’ve built a reputation for delivering insight that drives change. They are a tight-knit, employee-owned agency that cares deeply about people, about ideas, and about doing work that excites. They are looking for a Senior Research Executive to join their London-based team.

Here, you’ll work on big, complex questions that genuinely matter like what Gen Z in the UK really wants from life, or how global youth cultures can shape brand strategy. You will:

• Work on insight-rich qual projects, from set-up to storytelling

• Design creative approaches and running engaging groups/interviews

• Write smart, strategic debriefs that inspire action

• Work across cultural, strategic, and brand positioning challenges

• Collaborate with smart, generous teammates who’ll back you all the way

The ideal candidate will have:

✔️ 2+ years in qual or strategic research

✔️ Brilliant moderation and narrative-writing skills

✔️ A restless, curious mind – and a love for big questions

Our client is a creative insight consultancy known for bringing a strategic mentality to research. Born from the world of top-tier ad and creative agencies, they’ve built a reputation for delivering insight that drives change. They are a tight-knit, employee-owned agency that cares deeply about people, about ideas, and about doing work that excites. They are looking for a Research Director to join their London-based team.

Here, you’ll work on big, complex questions that genuinely matter like what Gen Z in the UK really wants from life, or how global youth cultures can shape brand strategy. You will:

• Lead insight-rich qual projects, from set-up to storytelling

• Design creative approaches and running engaging groups/interviews

• Write smart, strategic debriefs that inspire action

• Work across cultural, strategic, and brand positioning challenges

• Collaborate with smart, generous teammates who’ll back you all the way

The ideal candidate will have:


✔️ 7+ years in qual or strategic research


✔️ Brilliant moderation and narrative-writing skills


✔️ A restless, curious mind – and a love for big questions

Our client is a national law firm with a local heart. But they’re more than lawyers and financial experts – they’re people helping people navigate life’s ups and downs. Recognised among the Best Workplaces for Wellbeing 2024, they champion diversity, sustainability, and community investment. Here, your voice shapes tomorrow’s client experience.

As Lead Service Designer (6-month FTC), you’ll be the expert driving better client journeys. Using insight and research, you’ll:

• Lead workshops, map journeys, and pinpoint how to remove friction.

• Turn pain points into plans, blueprints, and tangible improvements.

• Influence teams across Client Experience, Insight, Marketing, and Change.

• Champion the client’s voice at every table, from senior meetings to frontline services.

• Keep an eye on trends and competitors, ensuring the firm stays one step ahead.

This is strategic, hands-on work. You’ll juggle multiple projects, validate ideas with real feedback, and embed meaningful change that clients can feel.

✅ Strong experience in service design and a proven record transforming customer journeys.

✅ You’re a master of design thinking, journey mapping, and turning complexity into clarity.

✅ Experience within the professional services / law / financial services sector. 

A heavyweight within the health & fitness industry. Founded more than 10+ years ago, they have over 150 sites across the UK. Boasting the fact, they have over 500,000 members! They pride themselves on having strong, embedded values and an easy-going culture that ensures they put their people first.

They are hiring a Marketing Analyst to join a fast-growing, data-driven team. In this role, you’ll analyse customer behaviour, marketing performance, and channel effectiveness to inform strategic decisions and optimise media spend. You’ll collaborate closely with marketing, CRM, and external analytics partners. An ideal role for someone who thrives in a commercial environment and loves turning data into actionable insights.

Key attributes of the suitable Marketing Analyst include:

• 3+ years of experience working in data analytics with a proven ability to translate data into actionable insights
• Proficiency with the use of SQL and Microsoft Excel
• Excellent communication skills, with a proven track record of being able to manage multiple stakeholders

They are one of the biggest companies in Europe. Working across multiple offerings, from TV to Mobile and Broadband. With over 20 million customers worldwide, they are one of the leaders in the media and entertainment space.

You will oversee the execution of econometric projects and ensure they align with key business objectives. You will translate econometric insights into actionable decisions, such as budget allocations, while collaborating closely with stakeholders to seamlessly integrate findings into the decision-making process.

Key attributes of a suitable Principal Analyst (MMM) include:

• Proven experience in delivering econometrics projects with a well-established provider in the industry.
• A passion for applying advanced statistical techniques to transform observable data into actionable recommendations.
• Strong understanding of the relevant toolsets for building econometric models, along with advanced proficiency in Excel for data manipulation.

They are one of the biggest companies in Europe. Working across multiple offerings, from TV to Mobile and Broadband. With over 20 million customers worldwide they are one of the leaders in the media and entertainment space.

You will oversee the execution of econometric projects and ensure they align with key business objectives. You will translate econometric insights into actionable decisions, such as budget allocations, while collaborating closely with stakeholders to seamlessly integrate findings into the decision-making process.

Key attributes of a suitable Principal Econometrician include:

• Proven experience in delivering econometrics projects with a well-established provider in the industry.
• A passion for applying advanced statistical techniques to transform observable data into actionable recommendations.
• Strong understanding of the relevant toolsets for building econometric models, along with advanced proficiency in Excel for data manipulation.

• Deliver short-, medium-, and long-term forecasts across passenger demand and commercial impact.
• Build a next-generation forecasting model, leveraging machine learning, cloud computing, and advanced analytics.
• Present insight to senior executives, commercial partners, and regulators.
• Lead scenario planning for events ranging from weather disruptions to macroeconomic shocks.
• Mentor analysts and collaborate across strategy, finance, and operational teams.

• Degree in a quantitative field (e.g. Maths, Engineering, Economics)
• Experience in forecasting, econometrics, or transport modelling
• Skilled in Excel, PowerBI; familiarity with Python or R preferred
• Confident communicator with board-level presentation skills
• Ideally from aviation, transport, infrastructure, or strategic consulting

• Strategic, high-impact role at the heart of a critical UK infrastructure asset
• Direct access to leadership and influence over long-term growth planning
• Blend of technical challenge, policy relevance, and commercial strategy
• Hybrid working, competitive benefits, and career progression

Our client is a leading provider of global research and consulting services in the cards and payments, retail technology, and banking automation industries. They serve major players in the financial world with independent data they can trust. The team is diverse, international, and collaborative—with a strong track record of developing talent from within.

You’ll join a tight-knit team managing a flagship global research project used by the biggest names in banking and payments.

This isn’t entry-level admin. You’ll be quality-checking critical deliverables, shaping methodology, coaching contributors, and working closely with project leaders.

• Oversee freelance researchers gathering data from banking websites globally.

• Check for accuracy, consistency, and completeness in Excel-based deliverables.

• Be the go-to for methodological questions and help refine guidance.

• Work directly with the Project Manager on planning, timelines, and client requests.

• Support occasional content creation and market assessments.

You might be a recent grad with 1–2 years of experience or someone already in a research or analytical role—but what you really bring is precision, logic, and a love of problem-solving.

• Strong Excel and data handling skills
• Curious, methodical, and communicative
• Excellent written English and confidence handling complex instructions
• Able to juggle deadlines and feedback, with an eye for what’s “client-ready”

Operating internationally, the company provides research and insight services that help businesses make better decisions through data.

They specialise in market intelligence, competitor analysis, and sector-specific research across industries such as finance, private equity, FMCG, and healthcare.

This is a standalone role where you’ll be responsible for creating high-quality content and delivering marketing campaigns focused on generating Market Qualified Leads (MQLs).

They’re looking for someone who combines strategic thinking with hands-on marketing skills. Particularly in content creation, campaign management, and lead generation.

The ideal Senior Marketing Manager will bring:

• B2B Marketing Experience – A solid background in B2B marketing, ideally within professional services or a research-led environment
• Content Creation Skills – Able to produce engaging, well-crafted content that connects with the target audience
• Lead Generation Focus – Experience developing and running campaigns that attract, convert, and retain MQLs, working closely with sales teams